Pilot Success Lead

About the role

You don't want to hand customers to a process — you want to be the reason pilots become references. As Pilot Success Lead you own the first customer wins of Qadar AI after the handshake: fast, premium pilots that convert into durable proof. Qadar AI is in the company‑building stage. Every lighthouse pilot you run shapes the product, the packaging, and the references that carry the next ten deals. You work directly with the founder office and the product team.

Responsibilities

• Design and run lighthouse pilot rollouts with clear milestones, adoption proof, and executive updates.
• Turn customer friction into product and packaging feedback loops that the company can act on quickly.
• Create the standard for pilot delivery, customer trust, and expansion readiness.
• Make every pilot tell a story: measurable outcomes that sales can reuse and references can confirm.
• Keep early‑stage chaos controlled—for the customer and for the team.

Requirements

• Operational sharpness combined with strong customer empathy.
• Ability to make early‑stage chaos feel controlled through clear milestones, honest updates, and no surprises.
• Experience running B2B rollouts, onboardings, or pilot programs in SaaS or security.
• Skill in translating customer language into product language and back.
• Comfortable engaging with executive audiences on both sides of the table.

Benefits

• Remote‑first work model with optional onsite collaboration in Dubai DIFC and focused in‑person team weeks for planning, customer work, and product decisions.
• Direct access to the founder office for strategy, trade‑offs, and rapid decision‑making.
• Real ownership: lead outcomes, shape the roadmap, and influence how the company is built.
• Top‑tier equipment and AI tools budget to fund your setup and ensure use of the best tools available.
• Flexible travel support for customer visits, pilot support, and team sessions that create momentum.
• Global operating posture: built for teams working across markets, regulators, and time zones, with Dubai DIFC bridging Europe, Africa, and Asia‑Pacific.