Pier House Resort & Spa | Human Resources Director

About the Company

Schulte Hospitality Group is a division of Schulte Companies, a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. The team operates more than 200 locations across 38 states and 3 countries, including brands such as Marriott, Hilton, IHG, Hyatt and a variety of independent boutique properties.

What’s In It For You?

When you join SHG you’ll be part of an inclusive, employee‑focused workplace that invests in your development, offers a rewarding and flexible environment, and provides a robust benefits package.

Benefits

• Daily pay – “Work today, get paid today.”
• Free telemedicine and virtual mental‑health care from day one.
• Multiple health‑insurance and life‑insurance options.
• 401(k) plan with company match.
• Paid parental leave.
• Paid time off and holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.

Responsibilities

• Serve as a business partner to Operations, providing expert HR guidance on employee relations and practices.
• Maintain in‑depth knowledge of legal requirements, reducing risk and ensuring regulatory compliance.
• Act as a policy expert, assisting Operations in adherence to company policies, processes, and practices.
• Manage and resolve complex employee‑relations issues, conducting thorough investigations.
• Lead recruiting and talent‑management efforts, training managers to recruit and assess talent consistently and legally.
• Coordinate onboarding for new managers and guide all employee status changes (promotions, pay changes, transfers, leaves of absence, disciplinary actions, off‑boarding, unemployment matters).
• Analyze trends and metrics with HR to develop solutions, programs, and policies.
• Provide day‑to‑day performance‑management guidance (coaching, counseling, career development, disciplinary actions).
• Deliver HR training as defined by HR and Operations.
• Partner with Operations to improve work relationships, build morale, increase productivity, and retain employees.
• Offer guidance on restructures, workforce planning, performance management, and succession planning.
• Participate in evaluating and monitoring HR program success and ensure training objectives are met.
• Attend HR meetings to ensure consistent deployment and processes in the field.
• Lead special projects as assigned and perform other duties to meet business objectives.

Requirements

• Bachelor’s degree in human resources, business administration, or a related field.
• Minimum of three (3) years of progressive HR generalist experience.
• Working knowledge of multiple HR disciplines: recruiting, talent management, training, compensation, performance management, culture development, employee and union relations, and applicable federal and state employment laws.
• Multi‑unit hospitality experience is a plus.
• Professional Human Resources (PHR) certification preferred.
• Proficiency with HR information systems, preferably ADP.
• High proficiency with Microsoft Office (Outlook, Excel, PowerPoint, Word).

Skills

• Comprehensive knowledge of HR and hotel operations.
• Strong conflict‑management and consultation abilities.
• Team‑oriented leadership with a “hands‑on” approach.
• Ability to build morale and instill a guest‑service attitude.
• Excellent customer‑service orientation and interpersonal communication.
• Ability to maintain strict confidentiality and act as an employee champion while supporting management.
• Positive presence, command skills, and objective, approachable demeanor.

Pay

Compensation range: $90,000 – $100,000.