Pier 37 Branch: Full-Time Teller (Spanish Bilingual Required)

Responsibilities

• Welcome and assist members at our Pier 37 branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.

Qualifications

• A High School Diploma or equivalent.
• 1 year of customer service experience.
• Confidence with cash handling and transactions.
• Demonstrates ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Benefits

• 21.5+ days of annual paid time off.
• 2 weeks paid caregiver leave.
• 2.5 weeks paid new child parental leave.
• 2 days paid volunteer time.
• 11 paid holidays (includes your birthday!)
• Competitive Medical, Dental and Vision plans, including domestic partner eligibility.
• Employee Assistance Program.