PICU & PCICU BA - Part time - Days

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsibilities

• Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge.
• Interacts with patients, families/friends, physicians and staff, in a helpful, courteous, pleasant and professional manner at all times, including while using the intercom.
• Demonstrates sensitivity to the varying needs and communication styles of our culturally diverse patients, families and staff.
• Maintains all medical records and other materials related to medical status and patient care. Observes strict confidentiality within HIPAA regulations.
• Ensures the patient's safety and dignity during asigned shift.
• Ensures the environment is always regulatory ready, regulatory compliant, including maintaining a clean and organized work area.

Qualifications

• Minimum High School Diploma or equivalent GED is required.
• Two (2) to Three (3) years administrative clerical experience preferably in a patient care environment.
• Prior computer usage strongly preferred.