Pickleball Manager

About the role

The Lead Pickleball is responsible for overall management and leadership of club pickleball programming, including open play, clinics, mixers, leagues, tournaments, and events. This role promotes pickleball offerings through member engagement and handles administrative tasks such as scheduling, billing, and communication. Partners with Corporate Racquet Sports leaders on strategic program changes and broader marketing efforts, while teaching revenue-generating on-court programs.

Responsibilities

• Develops, sells, and teaches safe, professional, and exciting revenue-generating on-court programs.
• Engages with members through non-revenue activities and off-court program promotion (e.g., Open Play, Intro to Pickleball, information tables, marketing materials, and member communication).
• Provides administrative oversight of club pickleball programming, including scheduling and billing.
• May supervise club pickleball staff, including scouting, interviewing, and onboarding new team members in collaboration with the General Manager.

Requirements

• Thorough knowledge of the game of pickleball.
• Experience teaching pickleball.
• Pickleball teaching certification required within six months of hire.
• Excellent customer service skills, with a friendly, outgoing, and positive attitude.
• Experience planning and executing events.
• Comfortable working with all age groups and building positive relationships with members and team members.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong communication, time management, and organization skills.
• CPR and AED certified.
• Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.

Preferred Qualifications

• Certification from International Pickleball Teaching Professional Association (IPTPA), Professional Pickleball Registry (PPR), and/or United States Professional Tennis Association (USPTA).
• Experience with Life Time's internal scheduling software.