PI Pre Litigation Case Manager

About the role

Are you a highly motivated and compassionate paralegal with a passion for justice? Do you believe in standing up for those who have been wronged and fighting for the greater good? Joye Law Firm is a dynamic and growing personal injury law firm dedicated to providing exceptional legal representation to clients throughout South Carolina. We are committed to fighting for the underdogs! Our work is guided by our core values: Bravery – we fearlessly advocate for our clients, even in the face of complex challenges; Commitment to the Greater Good – we are driven by a desire to make a positive impact on the lives of those we serve and our community; Compassion – we approach every client with empathy, understanding, and respect during their most vulnerable times; Desire for Continuous Improvement – we are always learning, growing, and seeking new ways to deliver the best possible results.

Responsibilities

• Providing exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails.
• Reviewing documents to ensure accuracy.
• Keeping thorough documentation in the case management system.
• Managing the retrieval and processing of medical records and bills.
• Maintaining physical custody of the file and keeping it organized and updated appropriately.
• Providing professional assistance to the attorney assigned to the file.
• This role will have a lower caseload and assist with covering for others when they are on vacation or LOAs.
• This role handles files in the pre‑litigation status; it does not handle litigation after a suit is filed in a case.

Schedule

This is a full‑time position.

Benefits

• Medical, Dental, and Vision Insurance
• Employer‑paid Life Insurance with the option to buy higher coverage
• Short‑ and Long‑Term Disability
• Critical Illness and Accident Insurance
• 401(K) with a generous contribution from the firm
• Bonus Program
• Employee Assistance Program
• Paid Sick and Vacation Leave
• 10 Paid Holidays
• Frequent Employee Appreciation Events

Requirements

• Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure