PI Coordinator & Patient Advocate

About the role

JOIN OUR TEAM AS A PATIENT ADVOCATE! Your Work Matters How will you make a difference? Are you an empathetic and dedicated professional seeking to positively impact the mental well-being of individuals? Your opportunity awaits at Ridgeview Institute Monroe! As a Patient Advocate, you'll be an integral part of our treatment team, providing continuous care, supervision, and positive role modeling to patients across various age groups from adolescents to geriatrics. Working under the guidance of a Director of PI/Risk Management, you'll contribute to creating a therapeutic environment that fosters patient support and well-being. If you are passionate about mental health care and ready to make a meaningful difference in the lives of patients, join us at Ridgeview Institute Monroe. Here you will be a crucial member of our dynamic and compassionate healthcare team, where your dedication as a Patient Advocate will positively impact the overall treatment experience for our diverse patient population.

Responsibilities

• Supporting performance improvement activities on a daily basis and assure that action is taken as needed and as authorized by organization policies and procedures.
• Receiving and reviewing department/service performance measures and documentation to evaluate performance improvement activities and coordinate reports of findings on daily, monthly and annual basis to the Director of PI as directed.
• Maintain records of the performance improvement performance measures and statistical tools used to describe studies performed or methodology.
• Advise and assist all departments/services and committees accountable for performance improvement activities as assigned.
• Assist in preparing, coordinating and documenting PI meetings.
• Maintain a record of all completed reviews, evaluations and process improvement team activities.

Qualifications

Education: Bachelor’s degree or equivalent in Nursing, masters in social work or counseling preferred. Experience: 1-2 years’ experience in a healthcare or behavioral health setting involving quality improvement preferred.

Skills

Computer skills involving knowledge of Excel spreadsheets and business writing.

Benefits

• 401(k) + matching
• Health insurance
• 100