Physician Services Office Scheduler

About the role

Full time (Monday - Friday, day shift), no nights, no on-call, no weekends, no holidays. Seeking a Physician Services Office Scheduler who is responsible for scheduling patient appointments in the registration system and maintaining the practice schedule appropriately. Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

Responsibilities

• Schedules all patient appointments for physician practices including cancellations and changes
• Insurance verification and verification of patient demographics
• Select accurate insurance carrier plans and informs the patient of any carrier that is out of network
• Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system as needed
• Select the correct patient medical record number consistently
• Other duties as assigned

Qualifications

• Education: High school diploma or GED preferred
• Experience: One year of related experience preferred
• Certification/License: N/A

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Schedule

Full time (Monday - Friday, day shift), no nights, no on-call, no weekends, no holidays.