PHYSICIAN RELATIONS MANAGER

About the role

Responsible for managing and building new relationships with target physicians and their office staff, earning the business of physicians so that Premier Health becomes their first choice for provider partner. Responsible for developing and coordinating sales and referral activities to achieve volume/revenue goals for Premier Health. Activities should target top admitters, new physicians and those physicians who split their business between this hospital and competing entities. Identify and establish long and short-term strategies relating to hospital service-line objectives, issue resolution, retention of existing business and development of new business. Responsible for identifying opportunities, and communicate issues to appropriate leadership for targeted physicians on staff, and referring physicians. The incumbent will assist with new physician orientation, support service line leadership, assist with coordination of outreach CME opportunities, planning of events, act as a liaison between physicians and hospital administration.

Responsibilities

• Manage and build relationships with target physicians and office staff to make Premier Health their first-choice provider partner
• Develop and coordinate sales and referral activities to achieve volume and revenue goals
• Target top admitters, new physicians, and physicians who split business between this hospital and competitors
• Identify and establish long- and short-term strategies for service-line objectives, issue resolution, retention, and new business development
• Identify opportunities and communicate issues to leadership for targeted and referring physicians
• Assist with new physician orientation
• Support service line leadership
• Coordinate outreach CME opportunities and plan events
• Act as liaison between physicians and hospital administration

Qualifications

Education

• Bachelor's degree required

Experience

• 3–5 years of job-related experience in consultative sales, business development, public relations, education, physician practice management, or marketing
• Previous experience in a healthcare environment with proven success in customer service/relationship management, event planning, and working with physicians (preferred)

Skills

• Ability to listen, engage physicians and constituents to develop successful relationships
• Highly developed interpersonal communication skills (written and verbal), relationship management, strategic thinking, and negotiation skills
• Ability to succinctly communicate relevant data to all levels of the organization
• Assertiveness, tact, and ability to manage conflicts and assess people
• Ability to manage multiple physician and constituent relationships
• Strong computer skills, planning, presentation skills, and time management
• Ability to work with a diverse population
• Excellent interpersonal skills
• Knowledge of human relations and conflict resolution