Physician Quality Program Manager

About the role

The Program Manager – Physician Quality plays a crucial role in promoting and improving provider performance, professionalism, and high-quality of care under the direction of the Director – Patient Safety.

Responsibilities

• Provides organization-wide leadership, coordination, and subject matter expertise for physician and advanced practice provider (APP) professionalism and wellness programs, peer review, professional practice evaluation, and related provider quality processes.
• Led the implementation, management, and oversight of the physician and APP professionalism program.
• Supports physician and APP wellness, quality, and performance improvement initiatives across Mercy.
• Promotes and improves provider performance, professionalism, and high-quality of care by partnering with physician leaders, medical staff leadership, hospital executives, quality and patient safety teams, and other key stakeholders.

Requirements

• Required Education: Bachelor’s degree in clinical healthcare, health sciences, healthcare administration, or related field.
• Required Experience: Seven (7) years or more of clinical healthcare, healthcare quality, patient safety, medical staff, or related healthcare experience required. Five (5) years or more working directly with physicians and/or physician leadership.
• Required Licensure: None.
• Required Certifications: Healthcare quality or patient safety certification, or willingness to obtain a healthcare quality or patient safety certification within one year of hire (e.g., Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality & Management (HCQM)).

Qualifications

• Preferred Education: Master’s degree preferred.
• Preferred Experience: Experience supporting physician professionalism, peer review, clinical/professional practice evaluations, physician quality, or patient safety preferred.
• Nursing or other clinical licensure is preferred.

Skills

• Leadership
• Communication
• Critical Thinking
• Collaboration
• Emotional Intelligence
• Adaptability
• EMR Technology
• Microsoft Office

Benefits

At Mercy, outstanding benefits are offered from day one, including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. As we grow, you'll grow with us.