Physician Office Scheduler RN

Job Summary

We are seeking a dedicated Healthcare Professional to provide direct patient care and administrative support within a dynamic physician's office. In this multifaceted role, you will be responsible for expertly triaging and scheduling patient appointments, meticulously verifying insurance details.

Duties

• Answer incoming calls in a timely and professional manner, providing exceptional customer service.
• Provide professional nursing care to clinic patients, ensuring their comfort and well-being.
• Schedule patient appointments and manage related communications with precision and care.
• Verify insurance and patient demographics, ensuring accuracy and completeness of information.
• Route calls and communicate with the appropriate department or physician offices, facilitating efficient communication.
• Maintain accurate patient records and ensure confidentiality, adhering to the highest ethical standards.
• Communicate effectively with patients, physicians, and staff, fostering a collaborative and supportive atmosphere.
• Work closely with physician office staff to ensure pre-cert/authorization numbers are entered, streamlining administrative processes.

Qualifications

• Exceptional communication skills, both verbal and written, to effectively interact with patients, physicians, and staff.
• Strong customer orientation, with a focus on providing excellent patient experiences.
• Excellent interpersonal skills, fostering positive relationships with patients and colleagues.
• Proficient PC skills, including familiarity with Microsoft Office applications and electronic health record (EHR) systems.
• In-depth knowledge of accepted nursing standards and practices, ensuring high-quality patient care.
• Solid knowledge of basic pharmacology, facilitating safe and effective medication administration.
• Demonstrated skill in providing patient care in accordance with facility standards, ensuring patient well-being.

Requirements

• Graduation from an accredited school of registered nursing is required.
• 1 year of nurse triage experience highly preferred.
• 1-3 years of experience as a registered nurse working in direct patient care.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

About the Company

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Contact Information

If you find this opportunity compelling, we encourage you to apply for our Physician Office Scheduler RN opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!