Physician Office Rep - Shoals Urological - FT - Shift 1

Responsibilities

• Prepares office for daily activities, to include distribution of schedules, location of charts and organization of lobby area.
• Answers incoming telephone calls, routes to appropriate person or takes complete message.
• Faxes prescriptions to appropriate place.
• Affords patient in completion of necessary forms, verify patient chart and update information in computer system.
• Prepares new patient chart and enters data into computer system.
• Greets visitors and directs appropriately.
• Verifies insurance information prior to patient arriving in clinic, complete insurance verification form and file in patient chart.
• Informs patient of appropriate co-pay and collects at time of visit.
• Keys charge and diagnoses into system to provide correct billing information.
• Maintains files with referral slips and authorizations and makes appointments for consults, adhering to office scheduling policies.

Qualifications

• Education: High School diploma or GED preferred.
• Experience: Minimum of one year clerical experience in family or pediatric care setting preferred. Previous secretarial/receptionist and customer service experience preferred.
• Typing, word processing, computer, and telephone skills preferred.