Physical Therapy Technician

About the role

We are a busy outpatient orthopedic physical therapy clinic dedicated to providing exceptional patient care in a positive, team-oriented environment. This position is an excellent opportunity for students pursuing careers in Physical Therapy, Occupational Therapy, Exercise Science, Kinesiology, or other healthcare-related fields. Comprehensive on-the-job training is provided.

Responsibilities

• Patient Care Support
• Affiliate licensed physical therapists with patient treatment activities that have been delegated and appropriately trained.
• Prepare treatment areas and equipment for patient sessions.
• Monitor patients during exercises and assist with treatment setup and cleanup.
• Organize and maintain therapy equipment and treatment supplies.
• Maintain adequate linen and clinic supply inventory.
• Front Office Duties
• Greet patients and provide exceptional customer service.
• Answer incoming phone calls and respond to patient inquiries.
• Schedule, confirm, and reschedule appointments.
• Manage voicemail messages and return patient calls.
• Absorb patient check-in and check-out processes.
• Perform data entry, scanning, faxing, and other administrative tasks.
• Contact patients regarding missed appointments and schedule follow-up visits.
• Clinic Operations
• Maintain a clean, organized, and safe treatment environment.
• Monitor supply levels and notify supervisors when reordering is needed.
• Report equipment maintenance and repair needs.
• Absorb assistance with general clinic operations and special projects as assigned.

Qualifications

• A high school diploma or equivalent is required.
• A current CPR certification is preferred but not required.
• Strong communication and interpersonal skills are essential.
• A professional and friendly demeanor with patients, physicians, and coworkers is required.
• An excellent organizational skills and attention to detail are necessary.
• The ability to multitask in a fast-paced environment is important.
• Basic computer proficiency is required.
• Previous healthcare, customer service, or administrative experience is a plus.

Skills

• None specified

Benefits

• Training provided.
• Hands-on experience in an outpatient physical therapy setting.
• Opportunity to gain valuable clinical exposure and patient care experience.