Physical Therapy Aide Front & Back Office

Core Responsibilities

• Check patients in and out accurately and efficiently
• Confirm appointments and perform reminder calls/texts
• Absorb and complete intake paperwork
• Answer basic patient questions and route clinical questions appropriately
• Maintain front desk flow and uphold professional patient experience standards

Required Qualifications

• Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred
• Comfortable working both front and back office—no silos
• Strong communication and patient-interaction skills
• Reliable, punctual, and able to multitask under pressure
• Able to follow clinical instructions precisely
• Professional demeanor with patients and staff
• Able to live reasonably close to West Los Angeles (reliability matters)

Preferred (Not Required)

• Experience in a multi-specialty clinic (PT, Chiro, Medical, Acupuncture)
• Familiarity with EHR systems and medical office workflows
• Interest in healthcare, rehabilitation, or physical therapy career path

What This Role Is Not

• A desk-only job
• A “clock-in, clock-out” mentality
• Suitable for someone uncomfortable with patient interaction or physical activity