Physical Security Specialist

About the role

Nicolet National Bank is seeking a Physical Security Specialist based in Green Bay, Wisconsin, with travel to branches across the state. The role supports the bank’s commitment to community banking, customer focus, and a culture of respect, inclusion, and development.

Responsibilities

• Serve as a point of contact for employees to address security concerns.
• Provide advice to customers who are involved in frauds and scams.
• Enforce security protocols and procedures to ensure compliance.
• Aid staff in the maintenance of banking equipment.
• Support physical security systems—including physical and card access control, video surveillance, intrusion detection, identity management, and monitoring systems—and perform monthly or quarterly audits to ensure compliance with standards.
• Monitor video surveillance, alarm, and card access systems.
• Evaluate incidents involving property damage or injuries on Nicolet premises.
• Collaborate with appropriate teams to identify, develop, implement, and maintain security processes, practices, and policies that reduce risk, respond to incidents, and limit exposure across information, financial, physical, personnel, and reputational domains.
• Act as liaison with local, state, and federal law‑enforcement authorities on security matters.
• Participate in or serve on committees where safety and security concerns are relevant.
• Train employees to current standards, review training requirements, conduct training sessions, and evaluate comprehension of material.
• Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations.
• Promote diversity and inclusion, working successfully with all individuals regardless of protected classifications and supporting equal‑employment‑opportunity policies.
• Perform all other duties as assigned.

Qualifications

• Associate degree or comparable experience.
• Proficiency with Microsoft Office products (Word, Excel, Outlook).
• Demonstrates Nicolet National Bank’s Mission, Vision, Values, and Service Excellence Standards through personal leadership.
• Maintains confidentiality of corporate, customer, personnel, and bank information.
• Leads by example and is accountable to performance goals, policies, and regulations.
• Exhibits strong attendance, punctuality, a positive outlook, and a passion for turning challenges into opportunities.
• Complies with all Federal and State laws and regulations related to the position.
• Consistently delivers solutions and service to internal and external customers, exceeding expectations in line with the bank’s Core Values.

Benefits

• Medical, Dental, Vision, & Life Insurance
• 401(k) with a company match
• PTO & 11 ½ paid holidays