Physical Security Specialist

About the role

Nicolet National Bank is a community-focused bank with locations in multiple states. This position is based in Iowa City but involves travel to other branches across the state. The role requires a balance of 30-32 hours per week.

Responsibilities

• Conduct fraud investigations and perform security assessments to identify vulnerabilities and ensure compliance.
• Maintain and monitor bank security equipment, promoting adherence to security protocols and procedures.
• Provide advice to customers involved in frauds and scams, enforce security matters, and support staff in maintaining banking equipment.
• Evaluate incidents involving property damage and injuries on bank premises, including those involving customers and employees.
• Collaborate with law enforcement authorities and develop/implement security processes to reduce risks and limit exposure and liability.
• Monitor video surveillance, alarm, and card access systems, and act as a liaison with local, state, and federal authorities.
• Train employees on current standards, review training requirements, and conduct training sessions to ensure comprehension of material.
• Uphold Nicolet’s mission, vision, values, and service excellence standards, and maintain confidentiality of all corporate and customer information.
• Comply with all applicable laws and regulations, and deliver exceptional service to internal and external customers.

Requirements

• Associate degree or equivalent experience.
• Computer proficiency in Microsoft Office products, including Word, Excel, and Outlook.
• Ability to embody Nicolet National Bank’s Mission, Vision, Values, and Service Excellence Standards.
• Confidentiality of all corporate, customer, personnel, and bank information.
• Attendance, punctuality, positive outlook, and attitude, along with a passion for turning challenges into opportunities.
• Compliance with all Federal and State Laws and Regulations.

Qualifications

• Associate degree or comparable experience.
• Computer experience in Microsoft Office products (Word, Excel, Outlook).
• Embody Nicolet National Bank’s Mission, Vision, Values, and Service Excellence Standards.
• Maintain confidentiality of all corporate, customer, personnel, and bank information.
• Lead by example, hold employees accountable to performance goals, policies, and regulations.
• Attend to attendance, punctuality, and have a positive outlook and attitude.
• Passion for turning challenges into opportunities.
• Compliance with all Federal and State Laws and Regulations.

Skills

• Fraud investigation and security assessment.
• Security protocol enforcement and compliance.
• Bank equipment maintenance and monitoring.
• Incident evaluation and reporting.
• Collaboration with law enforcement and regulatory bodies.
• Training and education of employees.
• Confidentiality and compliance with laws and regulations.
• Service excellence and customer satisfaction.

Benefits

• Medical, Dental, Vision, & Life Insurance.
• 401(k) with a company match.
• PTO & 11 1/2 Paid Holidays.

Pay

The salary range for this position is TBD.

Schedule

The position is part-time, with hours between 30-32 hours per week.