Physical Security Manager
About the Role
The Asset Protection Physical Security Manager is responsible for developing, implementing, and managing enterprise physical security strategies designed to protect company personnel, facilities, inventory, equipment, information, and other critical assets. This role leads enterprise security programs that mitigate risk, prevent loss, deter criminal activity, strengthen facility security, and support business continuity across designated locations. The manager oversees enterprise physical security systems, access control, video surveillance, intrusion detection, security personnel, incident response, and security assessments. This position requires collaboration with Asset Protection, Operations, Human Resources, Information Technology, Facilities, Legal, and external law enforcement partners to ensure security policies and procedures are consistently implemented, risks are appropriately managed, and security investments align with business priorities.
Responsibilities
- Develop and execute enterprise physical security strategies, standards, and procedures aligned with organizational objectives and enterprise risk management priorities.
- Conduct enterprise physical security assessments, vulnerability reviews, and risk analyses to identify gaps and recommend appropriate mitigation measures.
- Establish enterprise security requirements for facilities, including retail locations.
- Develop security plans for high-risk locations, critical assets, sensitive areas, and business operations.
- Partner with cross-functional stakeholders to prioritize security initiatives, establish corrective action plans, and monitor implementation.
- Oversee the deployment, maintenance, and effectiveness of physical security technologies, including video surveillance, access control, and alarm monitoring.
- Establish standards for security system design, installation, configuration, maintenance, and operational performance.
- Partner with IT, Facilities, and technology vendors to maintain system availability, reliability, and appropriate cybersecurity controls.
- Evaluate emerging security technologies and recommend solutions that improve threat detection, operational efficiency, and loss prevention.
- Manage system health reporting and compliance with company policies and applicable laws.
- Ensure security-related evidence is preserved, documented, and handled in accordance with company policy and applicable legal requirements, including serious incidents and disaster events.
- Manage contracted security providers and ensure service quality, policy compliance, and operational effectiveness.
- Establish performance expectations, post orders, staffing requirements, training standards, and service-level agreements.
- Promote a professional, service-oriented security culture that balances effective risk mitigation with business continuity and customer or employee experience.
- Develop, manage physical security operating and capital budgets, present business cases, and track ROI for enterprise investments.
- Evaluate vendor proposals, service agreements, equipment specifications, and project deliverables.
- Oversee security system installations, upgrades, repairs, and other capital improvement projects.
- Monitor vendor performance, service-level compliance, spending, and return on security investments.
- Identify opportunities to improve operational efficiency, reduce unnecessary costs, and strengthen security effectiveness.
- Build strong working relationships with Asset Protection, Operations, Facilities, IT, Human Resources, Legal, and executive leadership.
- Develop performance metrics and reporting dashboards to measure program effectiveness and identify emerging risks.
- Present performance metrics and program effectiveness to leadership at periodic business reviews.
- Lead, manage, develop, and train direct reports and incumbent management.
Requirements
- Bachelor’s degree in criminal justice, Security Management, Business Administration, Risk Management, or a related field; equivalent relevant experience may be considered.
- Five or more years of progressive experience in physical security, asset protection, corporate security, loss prevention, or a related field.
- Demonstrated experience managing physical security systems, facility security programs, security vendors, security budgets, and incident response activities.
- Working knowledge of access control, video surveillance, intrusion detection, alarm systems, and security risk assessment methodologies.
- Strong analytical, organizational, communication, and problem-solving skills.
- Demonstrated ability to collaborate across departments, manage multiple priorities, and influence stakeholders at various organizational levels, including partnering with law enforcement and public safety agencies.
- Proficiency in Microsoft Office and security reporting or incident management platforms.
Qualifications
- Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), Project Management Professional (PMP), or other relevant security credentials.
- Familiarity with recognized physical security standards and risk management frameworks.
- Experience managing security capital projects, vendor contracts, operating budgets, deployments, and technology.
Pay
Projected Salary Range: $105,500 - $132,000/yr
Location: Chesapeake, VA | Type: Full-time