Physical Inventory Specialist

Essential Duties & Responsibilities

• Ensure financial statement accuracy by performing Physical Inventories (PIs) at Stores and 3PL Locations.
• Conduct root cause research using various systems to identify and execute the correct inventory adjustments (mark in/mark out), ensuring the accuracy of our financial filings.
• Determine final product disposition using sound judgment to approve product disposals.
• Audit inventory reporting in partnership with 3rd party providers.
• Use RF scanners, tablets, ERP systems, and delivery portals to validate and document counts.
• Identify and report inventory discrepancies, shrinkage, and damages; support root cause investigations.
• Collaborate with store teams and 3PL partners to ensure accurate prep, execution, and reconciliation of inventories.
• Maintain and continuously improve SOPs related to physical inventory prep, execution, and reconciliation.
• Follow compliance requirements (e.g., SOX documentation) and safety standards during all inventory activities.
• Support internal audit requests and contribute to operational process improvements.
• Maintain organized, accurate records of audits, variances, adjustments, and reconciliation data.
• Travel to local and regional stores and 3PL locations as needed.
• Review and Process Return Manifests:
• Frequency will be based on the amount of volume/returns that come through your respective hubs.
• Check the Return Manifest Approval Log daily for any updates that correlate to any of your hubs.
• Build a premanifest based on the pickup schedule and submit to the hub for review and confirmation.
• Handle any final questions/confirmations and generate an approved return manifest Excel doc.
• Save the final shipped copy in the appropriate folder and update the approval log with all final shipped numbers, including the trailer number and the final piece count.

Requirements

• Education: High school diploma; College degree preferred.
• Years of experience: 2 – 3 years of inventory control experience. Loss prevention experience is a plus.
• Valid Driver’s license required.
• Computer proficiency: Working knowledge of Windows, Microsoft Office, Outlook, and experience in WMS or Delivery software. RF experience is required.
• Dedicated to business and allows flexibility with work hours if necessary.
• Maintain confidentiality of customer information.
• Always willing to adapt to change and keep an open mind to training.
• Consistent, regular, scheduled attendance is considered an essential function of this job.
• Understanding of general work practices in warehousing and distribution, including order processing, picking, shipping, and delivery processes and procedures.
• Adapts to change quickly and easily and performs effectively during times of change; demonstrates the ability to multitask and manage competing priorities effectively.
• Build respectful and effective working relationships; collaborate with others to achieve common goals and strive to meet or exceed the expectations of internal and external customer standards.
• Displays an intuitive knack for continuous improvement in operational processes.
• Mets KPIs and follows documented SOPs.
• Displays a high degree of integrity, honesty, and takes responsibility for one’s own actions; shows consistency between words and actions.