Photo Experience Ops Manager
Grand Canyon Resort Corporation · Peach Springs, AZ · 3 wk ago
On-siteManagementFull-time
Benefits
- Free uniforms
- Health insurance
- Paid time off
- 401(k) matching
- Vision insurance
- Dental insurance
- Wellness resources
- 401(k)
Duties & Responsibilities
- Direct supervision of Photographer Guides and Sales team
- Ensure Photographers are engaging guests, acting as tour guides at Grand Canyon West, and taking creative photographs that appeal to our guests and result in photo package purchases and increased revenues
- Photography team must also ensure customer flows are meeting expectations
- Ensure all camera equipment and software is in excellent working condition and all employees are trained on all appropriate equipment and software
- Train employees on creative photography and on enhancement techniques using software
- Perform regular and timely Performance Review discussions and documentation with the photography and sales teams, and promote a positive working environment while providing individual growth opportunities for direct reports
- Aid guests with questions they have regarding Grand Canyon West, the Skywalk, East Operations, Guano Point, Hualapai Point, Hualapai River Runners, and Hualapai history and culture
- Provide and promote outstanding guest service
- Responsible for scheduling photography and sales teams at both Grand Canyon West and East Operations
- Maintain equipment and supply inventory
- Ensure that all communications are shared with employees in a timely and accurate manner, as appropriate
- Keep the General Managers and executive team apprised of all issues and concerns
- Perform other work-related duties as assigned
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or another related field, required
- Five (5) years supervisory experience in a high-volume, multi-location business entity with experience using photography equipment, required
- In lieu of education, ten (10) years of aforementioned experience is required
- Valid and insurable drivers’ license with clean record
- Preference given to Hualapai Tribal members