Phoenix Team Lead

Authority & Supervision

Team Leads are responsible for supporting the Store Manager in ensuring that all daily operating procedures are performed as required. Team Leads are expected to lead by example and encourage other team members to promote the company's image of perfect customer service and excellent visual presentation of the dispensary. Team Leads will also maximize sales through the constant development and supervision of sales staff. Team Leads are also responsible for ensuring transactions are carried out in compliance with all applicable laws and regulations.

PAY

$18 + shared tip pool

SCHEDULE

• 5 days on, 8-hour shifts with 2 days off.
• Shifts included: Morning shift 6:30AM-2:30PM, Mid shift 11am-7pm, Closing shift 2:30pm-10:30pm
• (At El Mirage Thursday-Saturday closing shifts 3:30pm-12:30am)

Personnel Duties and Responsibilities

• Assist the Store Manager and Assistant Store Manager in overseeing and ensuring all staff adhere to state rules and regulations while following all company policies and procedures
• Supervise; manage, and direct the activities of sales associates including breaks and shift changes
• Manage and inspire staff to deliver the highest levels of customer service and satisfaction
• Ensure staff members remain in compliance with applicable local, state/provincial, and federal laws and regulations
• Aid in customer service and ensure customer satisfaction
• Facilitate money drops and replenish change when necessary
• Maintain in-depth knowledge of all strains and products within the dispensaries' inventory, as well as industry-wide product knowledge and trends
• Assist in training new employees to follow standard operating procedures and scheduled shifts
• Provide Spring Big assistance, and manual discounts as needed
• Help maintain the flow of the sales floor, host if needed, place people in their proper roles
• Assist Inventory Team in moving products and stocking sales floor as needed
• Directly reports to the Store Manager and Assistant Store Manger

Qualifications

• Excellent managerial and supervisory skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail
• High school diploma or equivalent preferred
• At least two years of supervisory experience preferred
• Hold a valid Facility Agent Card with Arizona Department of Health Services

Benefits

• Employee discounts and samples
• Continued education opportunities
• Growth potential within the company
• Health, dental, and vision insurance

Note

All applicants must be at least 21 years old, pass a standard background check, and undergo a fingerprint background check.