Phlebotomy Site Coordinator
About the role
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
This position is responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The Phlebotomy Site Coordinator works closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position also performs phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Schedule
Monday - Friday 7:30am - 4:00pm, and rotating Saturdays, 8:00am – 12:00pm
Responsibilities
- Observe and report any performance, compliance or staffing related issues to supervisors
- Manage and monitor patient flow, wait times, inventory levels, and information logs
- Monitor monthly productivity reports and report any deviations as necessary
- Address any customer service-related issues in a prompt and respectful manner
- Promote teamwork, cohesiveness, and effective communication among coworkers
- Perform blood collections by venipuncture and capillary techniques for all age groups
- Collect specimens for drug screens, paternity tests, alcohol tests, etc.
- Perform data entry of patient information in an accurate and timely manner
- Process billing information and collect payments as necessary
- Prepare all collected specimens for testing and analysis
- Administrative and clerical duties as necessary
- Travel to additional sites when needed
Requirements
- High school diploma or GED or equivalent
- 1 year or more of experience as a Phlebotomist
Qualifications
Preferred
- 3 years or more of experience as a Phlebotomist
- 1 year or more of experience leading people as Trainer or Lead Phlebotomist
Additional Job Standards
- In depth knowledge of phlebotomy duties, responsibilities and techniques
- Proven track record in providing exceptional customer service
- Strong communication (listening, verbal, and written) skills
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Reliable transportation
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
Pay
Pay Range: $17.75 to $27.73/hour. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Phlebotomists may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.