Phlebotomy Representative - Sr. Site Lead

Responsibilities

• Deliver professional phlebotomy services at assigned Patient Service Centers (PSCs) or Client Offices (IOPs).
• Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results.
• Communicate effectively to create a professional and efficient experience for patients, staff, and clients.
• Consistently provide error-free work, handle more complex collections / patient situations and resolve escalated issues while supporting on-site staff.
• May be responsible for a larger team or broader scope of staff assignments.

Qualifications

• Three years of phlebotomy experience required.
• Customer service experience, previous leadership experience as shift/ site lead preferred.
• Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws.
• Keyboard/data entry experience.
• Ability to perform accurate, error-free work in a fast-paced setting, while supporting on-site staff with difficult draws.
• Proven track record as a successful phlebotomist with skills including pediatric and geriatric collections.
• Strong communication skills and ability to adapt to change.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities