Phlebotomy Coordinator (Full Time/Day Shift)

About the role

This position serves as a working leader within the department performing both Phlebotomy and administrative responsibilities including monitoring daily operations, staff schedules, workflow, supply inventory, etc. The coordinator will also oversee onboarding and training of new and existing staff members.

Responsibilities

• Functions as a Phlebotomy Technician.
• Maintains daily operations including staff schedules, workflow, supply inventory, patient care, equipment function, and intra- plus inter-departmental communications.
• Monitors patient volume and adjusts processes and staffing to optimize workflow.
• Reviews incoming orders for timeliness and accuracy, dispatching other phlebotomists as necessary to maintain turnaround times.
• Monitors pending reports for outstanding orders.
• Provides administrative support to the department Supervisor and Manager, relaying information relating to business operations.
• Oversees the onboarding, orientation, and training of new staff members.
• Maintains staff performance, competence concerns, and facilitates participation in operations ensuring compliance, licensure, and safety standards.
• Identifies problems quickly and implements corrective action in a timely manner.
• Provides expertise in initial investigation of exception situations, or other adverse events.
• Provides customer service including support of employees in difficult service recovery situations.
• Acts as a resource to others concerning lab and hospital computer systems.

Requirements

• High School Diploma or equivalent.
• Three (2) years documented Phlebotomy experience.

Qualifications

• Experience in Point of Care Lab testing.
• Two (2) years’ experience in a work setting using computer skills.
• Two (2) years’ experience in a healthcare or customer service setting.

Skills

• Ability to perform duties independently and as part of a team.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and provide excellent customer service.

Benefits

Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Pay

N/A

Schedule

Full Time (40 hours/week) Day Shift. 11:00 am- 7:30 pm Mon-Friday. Every 3rd weekend (both Saturday & Sunday). No Holidays. No on-call. Flexibility required.