Phlebotomist (Weekday, Nights)

About the role

The Phlebotomist, under the supervision of the Director of Laboratory, facilitates efficient workflow in the reception area, ensures patients are properly registered and have the appropriate doctor's orders, medical necessity, and required paperwork, then enters lab orders into the computer. They collect lab specimens from inpatients and outpatients, perform DOT and Non-DOT urine drug screens (UDS), complete breath alcohol testing (BAT), process lab reports, answer telephones, respond to codes, and support the general functions of the laboratory.

Responsibilities

• Enter necessary information in the computer for patients who have orders for laboratory testing.
• Obtain complete documentation for laboratory orders, calling the doctor's office if necessary to secure properly signed orders, medical necessity, ABNs, and diagnosis codes.
• Process laboratory reports, fax or call results as needed, and document actions in the computer.
• Obtain proper training and certification to collect DOT and Non-DOT UDS and perform BAT on-site within 6 months of hire.
• Answer incoming calls and direct them to the proper areas.
• Perform phlebotomy techniques and assess patients across all life stages (newborn to elderly) regarding their physical and psychological needs.
• Interact positively and cooperatively with patients, visitors, physicians, and employees.
• Support the Medical Center’s Mission, Vision, and Philosophy.
• Maintain regular and predictable attendance.
• Obtain patient vital signs as needed.
• Perform other essential duties as assigned.

Requirements

• High school diploma or equivalent.
• Medical assistant or phlebotomy certification preferred.
• Current American Heart Association (AHA) BLS certification required or obtained within 30 days of hire.
• Phlebotomy experience within a hospital setting preferred.
• Excellent customer relation skills and ability to communicate well under stressful conditions, both on the telephone and in face-to-face encounters.
• Ability to maintain accurate records, strong organizational skills, and attention to detail.
• Able to concentrate and complete detailed work despite frequent interruptions.
• Self-motivated with the ability to work within established policies, procedures, and practices prescribed by the hospital/clinic.

Physical/Mental Requirements

• Must be able to sit and stand intermittently for 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure to maintain near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits, and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder level; regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.
• Must be able to experience frequent contact with water (hand washing and cleaning), biohazardous body fluids, and hazardous chemicals.
• Must endure sufficient noise and interruptions that may cause distractions and stress.

Schedule

3, 12-hour shifts per week.