Phlebotomist Team Leader

Essential Functions

Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches. Includes assignment of meal/break periods.

Ensures that staff follow applicable Policies and Procedures.

Obtains medical history and vitals from donors and/or patients.

Performs phlebotomy and collection procedures to collect blood or blood components.

Completes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completion.

Aids in the recruitment of all donors, including potential apheresis and platelet candidates, and supports collection goals including ALYX conversions and split rates.

Ensures all equipment is operational and necessary supplies are available to conduct blood drives or branch operations.

Maintains deferrals and performance to identify training needs or equipment issues.

Ensures excellent customer service and professionalism towards all customers, including communication to Donor Recruitment staff regarding issues and concerns on blood drives.

If assigned to mobiles, drives a blood mobile and other collection vehicles, as assigned, to and from collection sites.

Physical Demands

Tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or of moderately heavy objects and materials (up to 50 pounds).

Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment.

Tasks may involve some climbing, stooping, kneeling, crouching, crawling, walking, standing for extended periods of time, and manual dexterity in the operating of phlebotomy equipment.

If assigned to work on mobiles, tasks also include driving a large vehicle.