Phlebotomist Lead
About the Role
In addition to obtaining blood samples, you will collect, transport, and process specimens in a timely manner while maintaining order in phlebotomy. This position involves following established guidelines for specimen processing, including accessioning, centrifugation, and delivery to technical areas, as well as adhering to all safety and infection control guidelines. You will assist team members and supervisors with projects to facilitate efficient and accurate specimen processing, including scheduling, monitoring staff productivity, and documenting performance. Compliance with the Memorial Health Compliance Program and related policies is required.
Responsibilities
- Determine tube type, volume, and techniques for requested tests and obtain specimens through the most efficient route.
- Transport specimens to the laboratory and assist nursing services with blood collection as needed.
- Practice error prevention by verifying patient and specimen identification prior to phlebotomy procedures.
- Process specimens, including accessioning, centrifugation, labeling, and distribution, while verifying patient identification.
- Prioritize specimens by urgency (e.g., STAT or critical samples) to ensure timely handling.
- Demonstrate competency in phlebotomy for patients of all ages, documented through annual competencies.
- Utilize the Label Bar Coding System to collect and label specimens with timeliness and accuracy.
- Communicate effectively with peers, nurses, laboratory team members, and supervisors.
- Review and research uncollected logs, resolving outstanding orders with input from laboratory team members.
- Create and manage team member schedules for all shifts, including time edits and corrections in Kronos.
- Oversee team member productivity and facilitate training for new phlebotomy staff.
- Initiate disciplinary actions by gathering information and escalating to supervisors.
- Manage supply orders and facilitate team huddles to communicate directives.
- Assist supervisors and managers with other reasonable duties as requested.
Requirements
- Phlebotomy certification.
- Previous management experience.
Benefits
Memorial Health University Medical Center offers a total rewards package supporting health, life, career, and retirement, including:
- Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
- Wellbeing support, including free counseling and referral services.
- Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
- Retirement savings with a 401(k) Plan featuring a 100% match on 3% to 9% of pay (based on years of service).
- Employee Stock Purchase Plan and flexible spending accounts.
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
Note: Eligibility for benefits may vary by location.