Phlebotomist Lead

Role Overview The Phlebotomist Group Lead is responsible for overseeing daily operations of patient phlebotomy services across various settings, including patient service centers and in-office locations. They ensure specimens are collected accurately, process specimens properly, and maintain compliance with policies and procedures. The role involves coaching, mentoring, and onboarding staff, managing schedules, and supporting quality and safety standards. Key Responsibilities Supervise and perform specimen collection, including blood draws and biometric screenings.Verify patient and test information, ensure accurate data entry, and manage billing and specimen processing.Lead training, onboarding, and mentorship of team members, acting as a resource and point of contact.Maintain facility standards, assist with inventory, and support safety protocols.Coordinate with supervisors and cross-functional teams, handle patient inquiries, and support special projects. Qualifications & Skills Minimum 7 years of phlebotomy experience, including pediatric and geriatric collections.Strong data entry skills, customer service focus, and leadership abilities.Excellent communication, problem-solving, and multitasking skills in high-volume settings.Physical ability to lift objects, stand for long periods, and perform fine motor tasks.High School diploma or equivalent; certification preferred in some states.Flexible travel and availability for varied hours and locations. Additional Requirements Reliable transportation and valid driver’s license if applicable.Knowledge of safety, OSHA, and departmental policies.Ability to effectively communicate in English and work independently with minimal supervision.