Phlebotomist/Lab Clerk

Under the direction of the Lab Director, the lab phlebotomist/clerk performs daily phlebotomy activities requiring knowledge and skill in registering patients, ordering lab tests, specimen collection, and specimen processing.

Responsibilities

• Collect specimens accurately and on time according to established procedures.
• Record and data management including but not limited to verifying accuracy of orders and tests, correctly labeling samples and storage tubes, entering information into a computer system or software, preparing patient information, maintaining logs, and inputting patient test orders.
• Provide excellent customer service when interacting with and serving customers in person and over the telephone, including positive greetings, patience, active listening, and excellent verbal communication skills.
• Successfully complete initial and ongoing training and competencies as defined by service line, facility, and department/unit specific to the needs of the patient population served.
• Successfully follow facility-specific practices and procedures.
• Adhere to safety protocols at all times, including practicing infection control standards, properly disposing of biohazard materials, maintaining a clean and neat work area, cleaning/storing/ordering equipment and/or inventory, and stocking supplies to a sufficient level.
• Comply with departmental policies, protocols, and procedures.
• Maintain regular attendance and punctuality for scheduled shifts.
• Appropriately adapt assessment, treatment, and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
• Maintain professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Perform respirator and fit testing as required for team members at risk for exposure to airborne infectious diseases, droplet-producing procedures, or any caustic chemicals.
• Perform other related duties as assigned.

Requirements

• Communication skills including fluency in oral and written English.
• Basic computer skills with information technology associated with the position, including familiarity with sending/receiving email, related software, and use of Electronic Health Record (EHR) information tools.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to remain flexible to quickly adapt to emergent or urgent situations.
• Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.
• High school diploma or equivalent.
• At least 6 months of experience in phlebotomy or clinical laboratory, phlebotomy certificate including at least 32 hours of clinical rotation, or a combination of related work experience and/or education preferred.
• Some knowledge of medical terminology preferred.
• Self-motivated candidate with skills in computers, telephone etiquette, interpersonal relations, and multitasking.
• Ability to communicate, establish, and maintain effective working relationships with supervisors/leadership team, team members, and patients.
• Demonstrates leadership skills and willingness to assist others daily.
• Completion of a clinical training program preferred.

Qualifications

• Phlebotomy certification preferred.
• For positions requiring travel, a current valid driver’s license and automobile liability insurance must be maintained.

This is a "Safety-Sensitive" position as defined by Oklahoma law. Applicants cannot test positive in pre-employment drug tests (or any drug tests administered after employment begins) for the presence of Tetrahydrocannabinol (THC), even if in possession of a valid medical marijuana card.

As a condition of employment, vaccinations are required per DRH Policy. Medical and religious exemptions are available upon request.