Phlebotomist II - Henderson

Job Title: Phlebotomist IIJob Description This Phlebotomist II role focuses on performing high-volume blood collections and specimen processing in a fast-paced patient service center. You support patients of all ages, from newborns to older adults, while maintaining strict quality, safety, and regulatory standards. You assist with troubleshooting, training, workflow improvement, and provide excellent customer service to ensure an efficient and compassionate experience for every patient. Responsibilities Perform blood collections by venipuncture and capillary techniques for all age groups, including pediatric and geriatric patients.Complete an average of 20–40 blood draws per day personally, contributing to a team total of approximately 150–165 draws per day.Collect and store specimens according to established procedures, including blood, urine, fecal, and other required samples.Properly explain venipuncture and other specimen collection procedures in a clear, courteous, and professional manner.Demonstrate and use appropriate techniques with straight needles and butterfly needles.Match laboratory requisition forms to specimen tubes and verify all orders to ensure 100% accuracy.Label, centrifuge, split, and freeze specimens as required by the specific test order.Package specimens for transport and store them at the required temperature to maintain specimen integrity.Follow all protocols and procedures specific to each test or collection type to ensure accurate and reliable results.Understand and fully interpret physicians’ orders related to laboratory testing.Check all test requisitions or computer-generated labels against orders or scripts to confirm correctness.Perform data entry of patient and specimen information accurately and in a timely manner.Maintain patient and specimen information logs in accordance with organizational policies.Process billing information and collect payments when required.Answer telephone calls, provide information, and read laboratory results as needed to satisfy inquiries.Perform administrative and clerical duties as necessary to support daily operations.Provide superior customer service to all patients, ensuring a respectful and positive experience.Travel to additional sites when needed to support coverage and workflow.Assist in troubleshooting issues related to specimen collection, processing, and workflow.Participate in training and help make workflow recommendations to improve efficiency and quality.Attend annual departmental trainings and maintain knowledge of current procedures and regulations.Understand and comply with OSHA and DEP regulations and all applicable safety standards.Maintain a clean, organized, and safe work area, including proper decontamination procedures.Use reliable transportation to travel between sites when required, following driving and safety guidelines. Essential Skills Valid phlebotomy certification for the state of employment, where required.Minimum of 3 years of work experience performing venipunctures in a fast-paced laboratory or hospital setting.Demonstrated experience performing high-volume blood draws and specimen collection.Proficiency in performing venipuncture and capillary blood collection techniques for all age groups.Ability to use straight needles and butterfly needles safely and effectively.Strong data entry skills with attention to accuracy and timeliness.Proficiency with Microsoft Office Suite.High school diploma or GED required.Strong written and verbal communication skills.Proven ability to provide exceptional customer service in a healthcare or laboratory setting.Ability to work independently and as part of a team in a busy environment.Comfort working under minimal supervision while maintaining high quality standards.Ability to pass a standardized color blindness test.Reliable transportation and a clean driving record, if travel between sites is required.Flexibility to work overtime as needed.At least 2 years or more of relevant experience working in a patient service center or similar environment. Additional Skills & Qualifications Phlebotomy certification from an accredited agency is preferred where not required.Experience in a patient service center setting with medium patient volume.Background in specimen processing, including labeling, centrifuging, splitting, and freezing samples.Familiarity with billing processes and payment collection in a healthcare environment.Experience handling specialized collections such as drug screens, paternity tests, and alcohol tests.Strong organizational skills and the ability to manage multiple tasks in a fast-paced setting.Demonstrated track record of reliability, punctuality, and strong attendance.Comfort working with patients across the lifespan, including newborns, children, adults, and older adults.Experience following OSHA and DEP regulations and other healthcare safety standards.Interest in professional growth through training programs and skill development opportunities. Work Environment This role is based in a patient service center (PSC) of medium size, serving patients of all ages, from newborns to elderly individuals. The environment is fast-paced, with a team of approximately six phlebotomists collectively performing about 150–165 blood draws per day. You can expect to perform roughly 20–40 draws per day personally. Most of the shift involves standing and moving between patients, collection areas, and processing stations. The standard schedule runs Monday through Friday from 6:30 a.m. to 3:30 p.m., with flexibility to work overtime as needed. You work closely with a team and other staff members, collaborating to manage patient flow and ensure timely specimen processing. Orientation typically lasts about one week, with an additional week or two of training with a training coordinator as needed. The work requires frequent use of phlebotomy equipment, centrifuges, computers, and Microsoft Office applications. The setting emphasizes compliance with OSHA and DEP regulations, strict safety and decontamination practices, and careful handling and storage of specimens. Professional attire appropriate for a clinical laboratory and patient-facing environment is expected. Employees benefit from comprehensive medical, dental, and vision options, life and disability coverage, wellness programs, and fitness and mental health resources. There is also access to no-charge laboratory testing for employees and their dependents, flexible work options where available, and structured training programs that support ongoing professional growth in a positive, purpose-driven healthcare environment. Job Type & Location This is a Contract position based out of Henderson, NV. Pay And Benefits The pay range for this position is $18.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Henderson,NV. Application Deadline This position is anticipated to close on Sep 25, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.