Phlebotomist II

About the role

The Patient Services Representative II (PSR II) draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

Responsibilities

• Represent the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Draw quality blood samples from patients and prepare those specimens for lab testing following established practices and procedures.
• Verify patient demographic information / initials including patient signature post-venipuncture to ensure tubes were labeled in the patient's presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.

Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Capable of handling multiple priorities in a high-volume setting.
• Demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Qualifications

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred.
• 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment highly preferred.
• Keyboard/data entry experience.

Skills

• Excellent communication skills.
• Strong organizational skills.
• Attention to detail.
• Flexibility and adaptability.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity).
• 401(k)-retirement savings.
• Life & disability insurance.
• An employee assistance program.
• Legal support.
• Auto, home insurance, pet insurance.
• Employee discounts with preferred vendors.

Pay

Pay Range: $24/hr to $25/hr *Pay offered is based on experience, expertise, credentialing, and education.

Schedule

Central/9-530pm

Location

Minneapolis MN

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Workplace Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.