Phlebotomist I

General Summary

Principal Job Functions

• Maintains competency and proficiency with respect to all phlebotomy procedures; maintains awareness of all laboratory policy, technical and procedural changes.
• Performs blood collection from adult patients using appropriate capillary collection or venipuncture technique from hospital inpatients.
• Under supervision performs blood collection from children and infant patients using appropriate capillary collection or venipuncture technique from hospital inpatients.
• Completes all mandatory safety training and follows all safety guidelines per written protocols.
• Completes assigned tasks accurately and timely, adhering to all laboratory standards, policies and procedures.
• Performs limited patient testing on point of care instruments.
• Accurately performs computer entry of patient demographic and testing information including specimen data collected by laboratory or other hospital staff.
• Answers telephone calls and responds to non-technical questions from hospital staff and/or patients.
• Provides patient care with compassion and empathy utilizing mandatory customer service tactics as required by policy/procedure.

Required Knowledge, Skills And Abilities

• Maintains clinical competency as required for the unit including but not limited to age-specific competencies relative to patient’s growth and developmental needs, annual skill competency verification and mandatory education and competencies.
• Knowledge of phlebotomy methods and practice standards.
• Knowledge of computer hardware equipment and software applications relevant to work functions.
• Skill in the use and maintenance of general phlebotomy and laboratory instruments and equipment.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to provide solutions to problems involving several concrete variables in standardized situations.
• Ability to problem solve and engage independent critical thinking skills.
• Ability to maintain confidentiality relevant to sensitive information.
• Ability to prioritize work demands and work with minimal supervision.
• Ability to maintain regular and punctual attendance.

Education And Experience

• High school diploma or equivalency required.
• Prior phlebotomy experience preferred.
• Phlebotomy course completion preferred.