Jobs · Healthcare · North Carolina

Phlebotomist Group Lead

Quest Diagnostics · Hickory, NC · 4 days ago
Healthcare$24.13/hrFull-time
The user wants me to reformat a job posting into clean, well-structured semantic HTML. Let me analyze the content and structure it according to the rules. First, I need to identify the sections: - About the role (general description) - Responsibilities (list of duties) - Requirements/Qualifications (required experience, education, etc.) - Skills (specific skills mentioned) - Benefits (listed) - Pay (mentioned) - Schedule (mentioned: Monday to Friday, 8:00 AM to 5:00 PM) - Physical and Mental Requirements - Knowledge - Education - Languages - Licenses and Certifications - Work Requirements (travel) - About The Team (but this seems like boilerplate about company, maybe include if substantive) Rules: - Use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule) - Use
  • for lists,

    for prose. - Do NOT repeat job title as heading (page already shows it). The job title is "Phlebotomist Group Lead - Hickory, NC, Monday to Friday, 8:00 AM to 5:00 PM". So I should not include that as heading. - Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. There's no job ID mentioned. - Preserve ALL substantive information; do NOT invent or summarize away detail. - Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "Equal Opportunity Employer..." at the end, which is boilerplate. Also "Quest Diagnostics honors our service members..." and "While we appreciate and value our staffing partners..." are boilerplate. Should remove. - IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state Pay range: $24.13+ per hour, and schedule: Monday to Friday, 8:00 AM to 5:00 PM. Benefits are listed. So include those. - Prefer a few substantive sections over many thin ones. But we have many sections with content. We'll include all that have real content. Let's structure: 1. About the role: The first paragraph describes the role. It's a PSR IV (Patient Service Representative IV) but the title is Phlebotomist Group Lead. The description: "Represents the face of our company to patients... The PSR IV must have a deep understanding... etc." That's prose. 2. Responsibilities: There's a long list of responsibilities. Should be a

      with each bullet as
    • . The responsibilities are listed under "Responsibilities" heading in the posting. We'll include all. 3. Qualifications: The posting has "Qualifications" section with "Required Work Experience", "Preferred Work Experience", "Physical And Mental Requirements", "Knowledge", "Skills", "Education", "Languages", "Licenses and Certifications", "Work Requirements". Some of these could be separate sections. The rules say use headings like Requirements, Qualifications, Skills, etc. We can combine some. Better to follow the headings suggested: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But the posting has more specific sections. The rules say "use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It says e.g., so we can use other headings if needed. But we should not create too many thin sections. However, the posting has distinct sections: Physical And Mental Requirements, Knowledge, Skills, Education, Languages, Licenses and Certifications, Work Requirements. These are substantive. We can include them as separate sections or combine under "Requirements" or "Qualifications". The rules say "Prefer a few substantive sections over many thin ones." But each of these has specific content. I think we should include them as separate sections because they are distinct and have specific details. However, the example headings include "Requirements" and "Qualifications". We could have "Requirements" covering required experience, education, licenses, etc. But the posting separates "Qualifications" into Required Work Experience, Preferred Work Experience, Physical And Mental Requirements, Knowledge, Skills, Education, Languages, Licenses and Certifications, Work Requirements. That's a lot. Maybe we can group: - Requirements (required experience, education, licenses) - Preferred Qualifications (preferred experience) - Physical and Mental Requirements - Knowledge - Skills - Languages - Work Requirements (travel) But the rules say "use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It doesn't forbid other headings. I'll use headings that match the content. Let's outline: - About the role (prose) - Responsibilities (list) - Requirements (required work experience, education, licenses) - Preferred Qualifications (preferred work experience) - Physical and Mental Requirements (list) - Knowledge (prose) - Skills (list) - Education (prose) - Languages (prose) - Licenses and Certifications (prose) - Work Requirements (travel) - Benefits (list) - Pay (prose) - Schedule (prose) But note: The posting says "Pay range: $24.13+ per hour" and "Salary offers are based on a wide range of factors...". That's pay. Schedule: "Monday to Friday, 8:00 AM to 5:00 PM". Benefits: listed. Also, there is "About The Team" but it's boilerplate about veterans and staffing partners. Might be considered boilerplate. The rules say remove EEO/equal-opportunity boilerplate. The "Equal Opportunity Employer" line is definitely boilerplate. The "Quest Diagnostics honors our service members..." is also boilerplate. So omit. Now, ensure we don't duplicate. The responsibilities list is long. We'll include each bullet as a separate
    • . The posting uses bullet points but they are not marked with bullet characters; they are paragraphs. We'll split each distinct duty. Let's parse responsibilities: - Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. - Administer oral solutions according to established training. - Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. - Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. - Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. - Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. - Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. - Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. - Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. - Assist with compilation and submission of monthly statistics and data. - Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. - Complete training courses and keep up-to-date with the latest phlebotomy techniques. - Travel to Territory Manager meeting if held off-site or off normal shift. - Participate on special projects and teams. - Stay up-to-date on company communications and assist with the distribution of technical information to the work group. - Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP). - With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. - Assist with periodic inventory counts. - Assist with the preparation of schedules for the assigned workgroup or PSCs. - Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. - Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. - Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with Quest Diagnostics guidelines. - Ensure facilities are neat, clean and in good repair, take appropriate action to advise Supervisor of required repairs and maintenance. - Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the supervisor. - Provide effective onboarding services to new clients. - Partner with Supervisor to assist the transition process setting up new offices for both PSCs and IOPs. - Must be able to step in for a PSR III and lead one or more PSR on site. - Support Patient Inquiries from the website, Office of Chairman and Managed Care, as needed. - Support the Problem Resolution Line and could be called to the field regarding a patient recollection, as needed. - Provide input on the performance evaluations of the PSRs. That's a lot. We'll include all. Qualifications: Required Work Experience: - Seven years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections. - Keyboard/data entry experience. - Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. - Must have reliable transportation, valid driver license, and clean driving record, if applicable. - Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. Preferred Work Experience: - Medical training: medical assistant or paramedic training preferred. - Minimum 5 years in a Patient Service Center(PSC) / In-Office (IOP) environment preferred. - Customer service in a retail or service environment preferred. Physical And Mental Requirements: (list of physical demands) Knowledge: (prose) Skills: (list of skills) Education: High School Diploma or Equivalent (Required) Languages: English (Required) Licenses and Certifications: Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred) Work Requirements: Travel Required Benefits: list of benefits. Pay: Pay range: $24.13+ per hour, plus details about salary factors and annual performance bonus. Schedule: Monday to Friday, 8:00 AM to 5:00 PM. Now, we need to output ONLY the HTML fragment. No /, no markdown code fences. We'll write HTML with

      and

      ,

      • . Let's start. First, About the role: The first paragraph after the pay/benefits? Actually the posting starts with "Job Description Phlebotomist Group Lead - Hickory, NC, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $24.13+ per hour ..." Then "Benefits Information ..." Then "Represents the face of our company..." That's the role description. We'll put that under About the role. But note: The pay and schedule are mentioned at the top. We'll include them in Pay and Schedule sections later. The role description is the paragraph starting "Represents the face of our company...". We'll

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