Jobs · Healthcare · Illinois

Phlebotomist - Full Time Days

Bold Steps Behavioral Health · Chicago, IL · 3 wk ago
On-siteHealthcareFull-time

About the role

The Phlebotomist provides expert venipuncture and lab specimen collection services, ensuring patient safety, quality, and compliance with organizational policies and regulatory standards.

Responsibilities

  • Perform phlebotomy and specimen collection according to departmental protocols.
  • Communicate effectively with patients using the AIDET model, providing post-procedure care.
  • Process specimens promptly, including labeling, centrifuging, and packaging for transport.
  • Verify physician orders, enter accurate test requests, and review results.
  • Maintain equipment, monitor refrigerator temperatures, and record quality control data.
  • Notify labs or physicians of specimen issues to support optimal patient care.
  • Complete lab-related clerical tasks such as order entry, result verification, and patient information retrieval.
  • Adhere to safety practices, including proper biohazard waste handling.
  • Participate in process improvements to reduce costs and enhance workflows.
  • Maintain ongoing competency through continuing education and assessments.
  • Demonstrate teamwork, critical thinking, and sound judgment in resolving challenges.

Qualifications

  • High school diploma or equivalent.
  • Certification in phlebotomy from a recognized organization, or healthcare experience including CMA certification.
  • Preferred experience with diverse patient populations, specimen processing, and EMR systems.
  • Knowledge of medical terminology is advantageous.

Skills

  • Excellent communication
  • Customer service
  • Attention to detail
  • Safety awareness
  • Ability to work effectively within a team environment

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