Phlebotomist - Full Time Days
Bold Steps Behavioral Health · Chicago, IL · 3 wk ago
On-siteHealthcareFull-time
About the role
The Phlebotomist provides expert venipuncture and lab specimen collection services, ensuring patient safety, quality, and compliance with organizational policies and regulatory standards.
Responsibilities
- Perform phlebotomy and specimen collection according to departmental protocols.
- Communicate effectively with patients using the AIDET model, providing post-procedure care.
- Process specimens promptly, including labeling, centrifuging, and packaging for transport.
- Verify physician orders, enter accurate test requests, and review results.
- Maintain equipment, monitor refrigerator temperatures, and record quality control data.
- Notify labs or physicians of specimen issues to support optimal patient care.
- Complete lab-related clerical tasks such as order entry, result verification, and patient information retrieval.
- Adhere to safety practices, including proper biohazard waste handling.
- Participate in process improvements to reduce costs and enhance workflows.
- Maintain ongoing competency through continuing education and assessments.
- Demonstrate teamwork, critical thinking, and sound judgment in resolving challenges.
Qualifications
- High school diploma or equivalent.
- Certification in phlebotomy from a recognized organization, or healthcare experience including CMA certification.
- Preferred experience with diverse patient populations, specimen processing, and EMR systems.
- Knowledge of medical terminology is advantageous.
Skills
- Excellent communication
- Customer service
- Attention to detail
- Safety awareness
- Ability to work effectively within a team environment