Phlebotomist - Float

About the role

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Responsibilities

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties with confidence, following established practices and procedures.
• Verify patient demographic information/initials and obtain patient signature post‑venipuncture to ensure tubes are labeled correctly in the patient's presence.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

Requirements

• High school diploma or equivalent required.
• Medical training (medical assistant or paramedic) preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• 2 years in a Patient Service Center environment preferred.
• Ability to provide quality, error‑free work in a fast‑paced environment.
• Ability to work independently with minimal on‑site supervision.
• Excellent phlebotomy skills, including pediatric and ger