Phlebotomist / Donor Collections Technician I - Salisbury/South Mobile

About the role

No medical experience needed! We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. Travel, meet new people, and work in a fast-paced environment. The Blood Bank of Delmarva (BBD) located in Salisbury, MD, offers experienced phlebotomists and non-experienced individuals who want to join the healthcare field, the training needed to join our Salisbury Donor Center & Mobile Blood Drive Team in a hybrid role. The Donor Collections Technician receives assignments working a varied schedule in our Salisbury Donor Center and to different local mobile blood drives weekly at differing locations. Each varied schedule is provided 2 weeks in advance. BBD encourages work-life balance for all our staff and look forward to adding individuals who want to be in a healthcare role to the team.

Shift Schedule

Hybrid between Donor Center & Mobile Blood Drives. Morning, Evening, and Weekend shifts are required. Schedule released 2 weeks in advance. 6-8 Weeks of paid training. First 3-4 weeks of classroom training takes place in our Christiana Donor Center/HQ in Newark, DE. Hotel accommodations will be provided.

• This position offers a 3-step career ladder for new employees until they develop and successfully demonstrate the skills to learn advanced blood collection procedures.
• This position is "essential" during severe weather or emergency operation events.

Responsibilities

• Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.
• Initiates whole blood collection/phlebotomy procedures and monitors the donor's progress, according to BBD collection guidelines.
• Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with Quality Control standards.
• Exemplifies BBD's Customer Service Mission and Core Values.

Requirements

• High School Diploma or equivalent is required
• A valid Driver's License and reliable vehicle are required
• Minimum of 2 years of face-to-face customer service experience
• Minimum of 1 years of successfully managing multiple tasks in a fast paced working environment

Pay & Benefits

• Starting Pay Rate $17.75/hr
• +$1.50/hr differential on Weekends
• +$1.00/hr differential on Mobile Blood Drives
• Monthly Bonuses based on performance
• Travel Reimbursements for mileage/tolls
• Career Ladder for professional growth!
• Full Benefits
• $2,500 sign-on bonus (Paid out in 3 installments over 1st year of employment)