Retail Sales Specialist (Salisbury, MD)

About the Role

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Responsibilities

• Play an active role in helping both your store and your customer win.
• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings, and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned).

Requirements

• Able to work a flexible schedule based on the store’s needs.
• Strong customer service experience.
• Demonstrated ability to engage and speak to customers and understand their needs.
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand, and walk continuously.

Preferred Qualifications

• Experience selling products or services.

Staples does not sponsor applicants for work visas for this position.

Benefits

• Flexible part-time hours.
• Generous paid time off.
• Weekly pay and career growth opportunities.
• Associate discounts on in-store and online merchandise, services, and warranty plans.
• Discounts at hundreds of retailers, restaurants, and more.
• 401(k) plan with a company match.
• Dental and vision insurance.
• And many more benefits.

Pay

Compensation based on qualifications and experience.