*Phlebotomist/Donor Collections Technician-I/Mobile Flex Team- Will Train

Responsibilities

• Welcome Donors with a Smile
• Provide outstanding customer service at our mobile units and/or donor centers.
• Greet donors warmly, educate the first-time donors on what to expect to ease their anxiety around donating, guide them throughout the donation process, and ensure a smooth and overall positive and delightfully warm experience.
• Perform blood draws and collect specimens following established protocols and procedures under the guidance of the local Medical Director and Regional Collections Manager, (training will be provided).
• Operate and maintain medical equipment for blood collection, including cleansing, inspecting equipment after usage as well as appropriate storage as needed.
• Manage donor information, verify and update donor information in our BECS system to create barcodes and keep relevant collection staff informed of any changes.
• Educate and assist donors, helping them understand which type of donation is best for them based on our inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.
• Follow safety procedures, adhering to infection control practices, including blood and body fluid precautions, isolation techniques, and following procedures to discard used supplies.
• Record keeping, performing clerical tasks to support blood drawing activities and maintain required records and documentation.
• Educate donors on the importance of blood donation and ensure their experience is positive and encouraging.

Qualifications

• Ability and Desire to Learn Medical Procedures
• We offer comprehensive training to complete the tasks required for phlebotomy procedures. Training will be provided.
• The candidate must successfully complete all the prescribed training programs to be qualified to perform the role.
• Comfortable with a Hospital-like environment
• This role requires a high level of warmth and care toward the donor with exceptional bedside manners.
• Must be comfortable with working in a hospital-like environment, handling blood products with care and professionalism.
• Warm and Caring Personality
• This role requires a high level of warmth and care toward the donor with exceptional bedside manners.
• Able to communicate effectively in English, follow directions, and work with computers.