Phlebotomist/Donor Collections Technician I - Dagsboro

About the role

We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. This position is considered “essential” during severe weather or emergency operation events.

Responsibilities

• Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with QC standards.
• Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.
• Initiates whole blood procedures and monitors the donor’s progress, according to BBD collection guidelines.
• Ensures the unit weight is within BBD standard and was collected within acceptable time frame.
• Provides prompt responses to adverse donor reactions.
• Performs post draw activities including but not limited to cleaning equipment, re-stocking supplies, and removing/storing supplies in a controlled area.
• Performs a variety of miscellaneous duties including, but not limited to, recruiting and scheduling of automated donor appointments, biohazard cleanups, dating of supplies, re-stocking, recovery room duty, posting phlebotomy and screening results, and directing donors to the canteen.
• Greets donors warmly and performs registration of donors in the BBCS system.
• Provides donors with required educational materials.

Requirements

• Valid Driver’s License is required
• High School Diploma or equivalent
• Minimum of 2 years of face-to-face customer service experience
• Minimum of 1 years of successfully managing multiple tasks in a fast paced working environment

Qualifications

• None specified

Skills

• Natural welcoming personality
• Commitment to excellent customer service
• Ability to manage multiple tasks in a fast-paced environment

Benefits

• $2,500 sign-on bonus for joining our dynamic team (Paid out in 3 installments over 1st year of employment)
• Full Benefits

Pay

• +$1.50/hr differential on Weekends

Schedule

• Monday Closed
• Tuesday 1100 AM - 700 PM
• Wednesday 1100 AM - 700 PM
• Thursday 800 AM - 400 PM
• Friday 700 AM - 300 PM
• Saturday 700 AM - 300 PM
• Sunday Closed