Phlebotomist/Donor Collections Technician I - Christiana

About the role

We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. BBD encourages work-life balance for all our staff and look forward to adding individuals who want to be in a healthcare role to the team!

Responsibilities

• Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with QC standards.
• Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.
• Initiates whole blood procedures and monitors the donor’s progress, according to BBD collection guidelines.
• Ensures the unit weight is within BBD standard and was collected within acceptable time frame.
• Provides prompt responses to adverse donor reactions.
• Performs post draw activities including but not limited to cleaning equipment, re-stocking supplies, and removing/storing supplies in a controlled area.
• Performs a variety of miscellaneous duties including, but not limited to, recruiting and scheduling of automated donor appointments, biohazard cleanups, dating of supplies, re-stocking, recovery room duty, posting phlebotomy and screening results, and directing donors to the canteen.
• Greets donors warmly and performs registration of donors in the BBCS system.
• Provides donors with required educational materials.

Requirements

• Valid Driver’s License is required
• High School Diploma or equivalent
• Minimum of 2 years of face-to-face customer service experience
• Minimum of 1 years of successfully managing multiple tasks in a fast paced working environment

Qualifications

• Full Benefits
• 6-8 Weeks of paid training
• First 3-4 weeks of classroom training takes place in our Christiana Donor Center/HQ in Newark, DE

Skills

• Natural welcoming personality
• Excellent customer service skills
• Ability to manage multiple tasks in a fast-paced environment

Benefits

• $2,500 sign-on bonus for joining our dynamic team (Paid out in 3 installments over 1st year of employment)
• Monthly Bonuses based on performance
• Career Ladder for professional growth

Pay

• +$1.50/hr differential on Weekends

Schedule

• Schedule Varied between Monday 6:30 AM - 8:00 PM
• Tuesday 6:30 AM - 8:00 PM
• Wednesday 6:30 AM - 8:00 PM
• Thursday 6:30 AM - 4:00 PM
• Friday 6:30 AM - 4:00 PM
• Saturday 6:30 AM - 4:00 PM
• Sunday Closed