Phlebotomist/Certified Phlebotomist - PRN

Essential Functions

• Maintains a positive morale and positive working relationship with coworkers.
• Maintains professional manner at all times; accepts and profits from constructive criticism.
• Utilizes effective interpersonal skills to interact with patients, families, fellow workers, medical staff, and visitors.
• Demonstrated behavior standards established by JSMC and Studer Group.
• Must promote good public relations for the department and JSMC while maintaining patient/customer confidentiality.
• Recognizes how the phlebotomists’ position and duties relate to the overall function of the laboratory and the hospital in view of patient care.
• Absolves JSMC policies and procedures regarding patient care, with special attention to biohazard procedures.
• Performs duties in an independent manner with little or no direct supervision.
• Always practices and supports safety in the workplace by using PPE (lab jackets, gloves, etc.).
• Demonstrates competence in all procedures required in accordance with policy.
• Maintains phlebotomy tray/cart in a sanitary and properly supplied condition at all times.
• Greets patients in a courteous manner by utilizing AIDET.
• Requires two patient identifiers when collecting specimens and asks patient to give their name and date of birth.
• Verifies correct patient using two identifiers. Must check the name/dob on request with the name/dob on the patient’s armband prior to specimen collection.
• Washes hands (or foams) before and after each patient contact.
• Uses proper technique in obtaining blood samples.
• Labsamples immediately after specimen is collected while still in the presence of the patient.
• Disposes of used needles after use in suitable containers. Does not recap needles and uses all safety devices appropriately.
• Orders tests in HIS correctly, following up with supervisor of physician office on ambiguous orders.
• Receives drop offs, checks all paperwork, and signs samples into laboratory.
• Uses time between sample collections to departmental advantage by filling in with office/clerical work, assisting technical staff, performing general household duties, putting away supplies, checking supplies for current expiration dates, etc.
• Sets information or asks for assistance from appropriate personnel regarding patients who present difficulties. Requests assistance after two unsuccessful phlebotomy attempts.
• Completes routine blood sample collection within 5 minutes and difficult cases within 15 minutes.
• Completes procedures scheduled during shift without interfering with the quality of work.
• Follows through on tests or procedures left from a previous shift, and reports any incomplete assignments to assure continuity of care.
• Responds to changes in work schedule as necessary; continually uses time to departmental advantage; performs well in emergency situations.
• Knows various needles, anticoagulants, special handling, and preparation of tests that are to be performed.
• Assists in orientation of new staff members as necessary.
• Assists in training of students as necessary.
• Reports any change in the patient’s condition to appropriate personnel.
• Recognizes and performs duties which need to be performed although not directly assigned.
• Completes all mandatory in-service requirements before deadlines.
• Attends staff meetings, providing input and evaluation into unit strategic plans, operations, and performance improvement.
• Limits personal telephone calls

Required Skills

• Minimum Education: High school graduate or equivalent.
• Completion of a recognized phlebotomy, medical office, or related program is preferred.
• General: Excellent verbal and written communication skills.
• Excellent customer relation skills.
• Attention to detail and concentration
• Ability to work in a fast-paced, ever-changing environment.
• Physical: Sitting: Frequently, Walking: Frequently, Standing: Frequently, Bending: Occasionally, Climbing: Occasionally, Kneeling: Occasionally, Twisting: Occasionally, Lifting: Occasionally, Lifting 25-50lbs: Occasionally, Lifting >50lbs: Occasionally, Pushing: Frequently