Jobs · Healthcare · Michigan

Phlebotomist Blood drive - Interview Day Aug 31st (we train)

Versiti Blood Center of Michigan · Farmington Hills, MI · 2 wk ago
HealthcareFull-time

About the role

Versiti is seeking a Phlebotomist to join our Blood Drive team. This position offers 8 weeks of paid training, classroom and mentorship, and includes benefits such as medical/dental/vision coverage, a 7% 401(k) match, and generous PTO policy.

Responsibilities

  • Follows DOT guidelines when operating full-size commercial van/Promaster and safely transports staff, supplies, and equipment.
  • Loads/unloads supplies and performs set up at the mobile site, including technology systems and quality control.
  • Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
  • Treats donors with customer service excellence, presenting a positive image.
  • Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
  • Provides a service-centric donor experience by interacting with donors respectfully, compassionately, and professionally.
  • Contributes to and upholds a positive team culture and employee experience by fostering teamwork, collaborating effectively, maintaining an encouraging environment, and by supporting coworkers through kind and respectful behaviors.
  • Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
  • May prepare/pack units for transport.
  • Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
  • Rebooks donors for future donation appointments.
  • May be subject to additional background checks as required by sponsor if asked to assist a mobile.
  • Understands and performs in accordance with all applicable regulatory and compliance requirements.
  • Complies with all standard operating policies and procedures.

Qualifications

  • High School Diploma required, GED required.
  • Less than 1 year job-related experience required.
  • Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials.
  • Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
  • Basic mathematical aptitude and strong attention to detail.
  • Ability to apply judgment to written or oral instructions.
  • Ability to organize work to provide productive workflow.
  • Ability to provide a consistently positive donor experience through professional, empathetic donor-centric service.
  • Ability/desire to contribute to and uphold a positive team culture through respectful communication, behaviors, and collaboration.
  • Flexibility to work independently, with a team, and adaptability to changing organizational and donor needs.
  • Strong communication skills, including the ability to respectfully provide and receive feedback to/from peers/donors/leadership.
  • Ability to work evening, weekend, and holiday hours.
  • Ability to learn/utilize computer applications as required to perform duties.

Skills

  • Standardized work routines and methods.
  • General facts and information.
  • Simple equipment, machines and materials.
  • Documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
  • Mathematical aptitude.
  • Judgment to written or oral instructions.
  • Work organization.
  • Professional, empathetic donor-centric service.
  • Respectful communication, behaviors, and collaboration.
  • Computer applications.

Benefits

  • Medical/dental/vision coverage.
  • 7% 401(k) match.
  • Generous PTO policy.

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