Phlebotomist

About the role

The Patient Services Representative I (PSR I) represents the face of the company to patients, both for routine health visits and life-defining health decisions. The PSR I draws quality blood samples from patients and prepares specimens for lab testing while following established practices and procedures. With direct patient contact, the PSR I creates an atmosphere of trust and confidence, explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. The role demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy of patient information.

Responsibilities

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

Requirements

• High school diploma or equivalent.
• Medical training (e.g., medical assistant or paramedic training) preferred.
• Minimum of 6 months of experience; one or more years of phlebotomy experience preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).
• Excellent phlebotomy skills, including pediatric and geriatric patients.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Customer service experience in a retail or service environment preferred.
• Keyboard/data entry experience required.

Schedule

Monday through Friday, 6:30 AM – 3:30 PM, with rotational Saturdays 6:00 AM – 12:00 PM.

Benefits

• Healthcare Insurance: Eligible employees and dependents receive coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment. Premiums are subsidized by Synectics.
• Dental Insurance: Eligible employees and dependents receive a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment.
• Vision Insurance: Eligible employees receive vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment.
• 401(k) Plan: Employees aged 21 or older may invest in the Synectics Inc. Investment Savings Retirement Plan on the first of the month following at least one calendar year of employment.