Phlebotomist

About the role

The Patient Services Representative I (PSR I) represents the company to patients, providing a welcoming and professional experience during routine health visits or critical health decisions. The PSR I draws quality blood samples, prepares specimens for lab testing, and ensures a safe, accurate, and confidential process. This role focuses on building trust with patients while demonstrating leadership behaviors, process excellence, and sensitivity to patient information.

Responsibilities

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment for patients and staff.
• Collect and process forensic and clinical specimens following established practices and procedures.
• Explain procedures to patients and draw blood specimens skillfully, safely, and accurately, including pediatric and geriatric patients.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.
• Perform keyboard/data entry tasks efficiently.

Requirements

• High school diploma or equivalent required.
• Medical training (e.g., medical assistant or paramedic training) preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).
• Minimum of 6 months of experience required; one or more years of phlebotomy experience preferred.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including experience with pediatric and geriatric patients.
• Customer service experience in a retail or service environment preferred.
• Proficiency in keyboard/data entry.

Schedule

Monday through Thursday: 7:00 a.m. to 2:00 p.m.
Saturday: 6:00 a.m. to 12:30 p.m.

Benefits

• Healthcare Insurance: Eligible employees and dependents receive coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment. Premiums are subsidized by Synectics.
• Dental Insurance: Eligible employees and dependents receive a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment.
• Vision Insurance: Eligible employees receive vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment.
• 401(k) Plan: Employees aged 21 or older may invest in the Synectics Inc. Investment Savings Retirement Plan on the first of the month following at least one calendar year of employment.