Phlebotomist

About the role

The Patient Services Representative I (PSR I) represents the company to patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I performs quality blood sample collection and specimen preparation for lab testing, demonstrating leadership behaviors, process excellence, and sensitivity to confidentiality and accuracy of patient information.

Responsibilities

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Conduct forensic and clinical specimen collection and processing following established practices and procedures.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.
• Provide quality, error-free work in a fast-paced environment with minimal on-site supervision.
• Demonstrate excellent phlebotomy skills, including pediatric and geriatric blood draws.

Requirements

• High school diploma or equivalent.
• Medical training (medical assistant or paramedic training preferred).
• Minimum of 6 months of experience; one or more years of phlebotomy experience preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).
• Customer service experience in a retail or service environment preferred.
• Keyboard/data entry experience required.

Schedule

Monday–Friday, varying shift times between 6:45 AM and 6:00 PM.

Benefits

• Healthcare Insurance: Coverage through BlueCross BlueShield of Illinois for eligible employees and dependents. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment. Premiums are subsidized by Synectics.
• Dental Insurance: Plan through MetLife for eligible employees and dependents. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment.
• Vision Insurance: Coverage through VSP for eligible employees. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment.
• 401(k) Plan: Opportunity to invest in the Synectics Inc. Investment Savings Retirement Plan. Employees aged 21 or older may enroll on the first of the month following at least one calendar year of employment.