Phlebotomist

About the role

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

Responsibilities

• Draws quality blood samples from patients and prepares specimens for lab testing.
• Follows established practices and procedures during specimen collection and processing.
• Maintains a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties.
• Verifies patient demographic information and initials, including patient signatures post-venipuncture to ensure tubes are labeled correctly and the name on the label is accurate.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.

Requirements

• High school diploma or equivalent required.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• 2 years in a Patient Service Center environment preferred.
• Ability to provide quality, error-free work in a fast-paced environment.
• Able to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
• Customer service in a retail or service environment highly preferred.
• Keyboard/data entry experience.

Qualifications

• Ability to provide quality, error-free work in a fast-paced environment.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
• Customer service in a retail or service environment highly preferred.
• Keyboard/data entry experience.

Skills

• Excellent phlebotomy skills to include pediatric and geriatric.
• Ability to work independently with minimal on-site supervision.
• Knowledge of our business.
• Ability to handle multiple priorities in a high-volume setting.
• Ability to communicate openly and transparently with peers, supervisors, and patients.
• Ability to accelerate and embrace change.

Benefits

Not specified.

Pay

Not specified.

Schedule

Shift/Time Zone: 8am-1pm Monday-Friday central time