Phlebotomist

Educational Requirements

• High school diploma or equivalent required.
• Phlebotomy certification is preferred (required in California).
• At least 1 year of phlebotomy experience is preferred.

Qualifications

• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high-pressure situations.
• Commitment to safety, compliance, and donor care.
• Comfortable working in a regulated environment with exposure to bloodborne pathogens.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies.
• Greet donors and perform introductions to yourself and the donation process to establish trust and comfort.
• Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols.
• Maintain and calibrate equipment, report malfunctions, and ensure readiness for daily operations.
• Set up and operate plasma donation machines, including responding to alarms and shutdowns.
• Collect and label test samples accurately, including NAT testing protocols.
• Keep the donor floor stocked with necessary supplies and soft goods.
• Record donor data and any incidents in the electronic donor information system.
• Respond promptly and professionally to donor complaints, deferrals, or concerns.
• Support donor flow by working efficiently and alerting management to any bottlenecks or issues.
• Prepare the center for audits by maintaining cleanliness and compliance with SOPs and regulatory standards.
• Uphold data integrity and confidentiality for all donor and center information.

Benefits

• Health & Wellness – Full medical, dental, and vision coverage.
• Financial Security – Life insurance, AD&D, and retirement savings plans.
• Work-Life Balance – Paid time off, sick leave, and paid holidays.
• Career Growth – Training programs and development opportunities.
• Extra Perks – Employee discounts, wellness initiatives, and more!