Phlebotomist

Responsibilities

• Performs a variety of tasks requiring skills in phlebotomy, and general office to include customer service, clerical and computer/data entry.
• Organizes, prioritizes, and obtains blood draw requests. Includes TRAUMAS, STATS, ASAP, TIMED, morning draws, and routine requests as received.
• Operates the hospital tube system to receive incoming specimens, distributes to appropriate area, send labels for collection, and sends reports and other requested items, according to hospital policy.
• Receives outpatient laboratory specimens and requisitions according to department policies, assuring correct specimen type, and verifying complete patient identification information.
• Operates the Hospital Information System, to order, cancel, add lab test requests, and retrieve patient information and specimen collection summaries, registers patients, fax and print chart reports.
• Removes bar code labels and distributes and organizes them for daily procurement.
• Greets all visitors, patients, customers, and staff at the reception window or designated area.
• Operates telecommunication equipment including telephones, pagers and faxes. Responds to queries, takes detailed messages, forwards test results, and directs calls to appropriate areas.
• Maintains equipment and supplies, blood collection tray, work areas and outpatient drawing stations.
• Handles incoming and outgoing mail for physician, patient, and department distribution.
• Oversees the training of new employees and assists the supervisor in the coordination of the daily work assignments.
• Interfaces with nursing in the absence of the Team Leader and Supervisor to resolve most complaints in phlebotomy, specimen receiving and processing and customer service.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED Required
• 6 months, experience for Network Float Pool Preferred