Phlebotomist

Under the general supervision of the Clinic Manager, the Phlebotomist is responsible for safely collecting, labeling, and handling blood specimens for laboratory testing while providing compassionate and respectful care to patients. They verify patient information, explain the blood-draw process, follow infection-control and safety procedures, maintain accurate records, and keep the work area clean and organized. They also work closely with healthcare and laboratory staff while supporting the nonprofit’s mission of providing quality, accessible care to underserved communities.

Responsibilities

• Perform blood draws and other specimen collections safely and accurately.
• Verify patient identification and specimen information.
• Properly label, handle, process, and transport specimens.
• Provide professional, compassionate, and respectful patient care.
• Explain procedures and help patients feel comfortable during collection.
• Follow infection-control, safety, HIPAA, and organizational policies.
• Maintain accurate documentation and patient records.
• Keep equipment and work areas clean, organized, and properly supplied.
• Monitor and maintain phlebotomy supplies and report shortages as needed.
• Communicate effectively with nurses, providers, laboratory staff, and other team members.
• Identify and report specimen collection issues, adverse reactions, or safety concerns.
• Support the organization’s mission by providing equitable, patient-centered care to the community.
• Perform other related duties as assigned.

Requirements

• High school diploma or GED required; completion of an accredited phlebotomy training program preferred or required.
• Current phlebotomy certification (such as CPT) preferred or required, depending on state and employer requirements.
• Must meet applicable state and local requirements for phlebotomy practice.
• 1 year of phlebotomy or healthcare experience preferred.
• BLS certification (AHA) required; CMA preferred.
• FQHC experience is a plus.
• Bilingual-English/Spanish required.

Skills

• Venipuncture and blood collection.
• Capillary/skin puncture techniques.
• Specimen labeling, handling, and processing.
• Patient identification and verification.
• Infection control and safety procedures.
• Knowledge of anatomy and medical terminology.
• Accurate documentation and recordkeeping.
• Attention to detail and accuracy.
• Patient communication and customer service.
• Compassion and empathy.
• Ability to calm anxious or nervous patients.
• Time management and organization.
• Teamwork and collaboration.
• Confidentiality and HIPAA compliance.
• Problem-solving and critical thinking.
• Ability to work in a fast-paced healthcare environment.
• Proper use and maintenance of phlebotomy equipment.
• Cultural sensitivity and professionalism.

Schedule

This position is scheduled from Tuesdays to Saturdays.

Physical Requirements

• Occasional light lifting up to a 25 pound limit, and some bending, stooping or squatting.
• Considerable walking may be involved.
• Ability to sit or stand for extended periods of time.
• Flexibility to work in multiple locations throughout the week.
• Finger dexterity and hand coordination required.
• Specific vision abilities required include: close vision, distance vision, ability to adjust or focus.

Work Environment

• Exposure to adverse conditions.
• Exposure to extreme heat and cold.
• Exposure to wet and/or humid conditions.
• Exposure to moving mechanical parts.
• Exposure to high, precarious places.
• Exposure to fumes or airborne particles.
• Exposure to toxic or caustic chemicals.
• Exposure to outside weather conditions.
• Possible risk of electrical shock, explosives, radiation, and vibration.
• Protective clothing or equipment is required including: gloves, helmets, steel-toed boots, protective eyewear.
• The noise level in the work environment usually is high.