Phlebotomist

Responsibilities

• Perform efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs).
• Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring, and donor disconnect.
• Perform venipuncture on donors to begin the pheresis process in compliance with SOPs and FDA guidelines.
• Evaluate vein performance of donors to identify possible problems; make necessary corrections to expedite donation time and ensure product quality and donor safety.
• Ensure the donation process is efficient and make adjustments when necessary to create a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma; explain the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition, and other pertinent information.
• Ensure all donor questions are answered timely, accurately, and professionally.
• Maintain alertness to any donor reactions and assist with reactions or notify appropriate staff.
• Use a Personal Digital Assistant (PDA) to record incidents during the pheresis process, such as machine alerts, alarms, volume variances, and donor adverse events.
• Perform calibrations and verify that maintenance has been performed as outlined in SOPs.
• Respond to and resolve complex equipment alarms or donor issues; troubleshoot equipment failures; create incident documentation; remove and/or replace equipment from service.
• Monitor donor flow on the donor floor to assure continuous turnover; alert the Group Leader or Supervisor of flow issues.
• Collect arm samples or whole blood samples from donors for testing.
• Ensure accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
• Understand the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintain a clean, efficient work environment and ensure sufficient operating supplies and forms are available as needed.
• Follow all Health Safety & Environmental (HSE) and OSHA policies and procedures; promote safety in all actions.
• Maintain confidentiality of all personnel, donor, and center information.
• May be cross-trained in other areas to meet business needs.
• Bilingual skills may be required at the discretion of the organization to meet business needs.
• Perform other job-related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred, or equivalent combination of education and experience.
• For centers located in CA: persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR a current Registered Nurse by the State of California.
• Different qualifications or responsibilities may apply based on local legal and/or educational requirements; refer to local job documentation where applicable.