Phlebotomist

About the role

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).

Responsibilities

• Performs all aspects of the pheresis procedure and plasma collection in compliance with SOPs, including donor set-up, donor monitoring and donor disconnect.
• Performs venipuncture on donors to begin the pheresis process in compliance with SOPs and FDA guidelines.
• Evaluates donor vein performance to identify and correct issues, expediting donation time while ensuring product quality and donor safety.
• May educate new donors on therapeutic products made from donated plasma, including screening processes, health tests, donation fees, center policies and nutrition guidance.
• Answers donor questions timely, accurately and professionally.
• Maintains awareness of donor reactions and assists with reactions or notifies appropriate staff.
• Uses a Personal Digital Assistant (PDA) to record incidents during the pheresis process, such as machine alerts, alarms, volume variances and donor adverse events.
• Performs calibrations and verifies maintenance as outlined in SOPs; responds to and resolves complex equipment alarms or donor issues.
• Troubleshoots equipment failures, creates incident documentation, and removes or replaces equipment from service.
• Monitors donor flow on the floor to ensure continuous turnover and alerts leadership of flow issues.
• Collects arm or whole blood samples from donors for testing.
• Ensures accurate recording of donor data in the electronic donor information management system per SOPs.
• Understands policies and procedures related to hyper immune programs at the center, if applicable.
• Maintains a clean, efficient work environment and ensures sufficient operating supplies and forms are available; follows HSE and OSHA policies and promotes safety.
• Maintains confidentiality of personnel, donor and center information.
• May be cross-trained in other areas to meet business needs.
• Bilingual skills may be required at the discretion of the organization.
• Performs other job-related duties as assigned.

Education

• High school diploma or equivalent required.

Experience

• Internal CSL Employees: Must have successfully completed the CSL Plasma DST training.
• External candidates: Minimum of 6 months’ experience as a phlebotomist; one year of experience is preferable.
• Minimum twelve (12) months of experience in a medical or health care environment preferred, or equivalent combination of education and experience.

Working Conditions

• Ability to complete routine forms or conduct routine oral communications.
• Ability to understand, remember and apply oral and/or written instructions.
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of the time.
• Reach, bend, kneel and have a high level of manual dexterity.
• Occasionally required to lift and carry up to 25 pounds.
• Fast-paced environment with frequent interruptions.
• Frequently exposed to hazardous chemicals, extreme temperatures and bloodborne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
• Required to work overtime and extended hours to support center operational needs.

The expected base pay for this position at hiring is $18.68/hour – $20.39/hour. Individual base pay is determined by qualifications, skill level, experience, competencies and other relevant factors.